GAR Products Warranty

All furniture manufactured by GAR Products contains an official production and date label which is situated underneath the product’s seat. Any product without the above mentioned label will void the product’s warranty.

GAR Products warrants each wood product for one (1) year after invoice date to be free from any defects in the wood and craftsmanship under normal use and service. Metal furniture is warranted against frame failure due to broken/fatigued welds for two (2) years. On products that are 16 gauge steel or lower, the warranty is for five (5) years. Under the above mentioned warranty, any product that is damaged during use and the customer desires an inspection and/or repairs, the customer must contact the Returns Department for a Return Authorization number and return the product to GAR Products freight prepaid. After a thorough and fair inspection, if deemed factory defective, GAR Products will stand behind the product and repair/replace the product at no charge. Additionally, the factory will re-reimburse the customer for any freight charges incurred (with valid proof of payment) from returning the product to GAR Products. If the damage is determined to be due to improper use or undetected freight damage, the customer is fully responsible for the replacement/repair and freight for the product.

GAR Products’ warranty will not apply to any product which has been repaired or altered by anyone other than the manufacturer. The factory will not assume labor charges for unauthorized field repairs unless agreed to in writing by the factory prior to the repairs being done.